Who we are
Our website address is: https://soulmatesocial.co.uk.
Comments
When visitors fill forms on the site we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your form data, your profile picture is visible to the public in the context of your data.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you fill a form on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you initiate or edit a from, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the data you just created / edited. It expires after 1 day.
Embedded content from other websites
Content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Google Analytics
We use Google Analytics to analyze the usage of our website. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
Personal Data Collected
While using our website, Google Analytics may collect certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- IP address
- Cookies and Usage Data
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you fill a form, the submitted data and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up data automatically instead of holding it in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can request to be sent, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your information is securely stored. We will hold any data collected for a maximum of one year. After this time, it will be disposed of securely.
What rights you have over your data
If you have an account on this site, or have submitted any data, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. You have the right to ask us to restrict the processing of your personal information in certain circumstances. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@soulmatesocial.co.uk if you wish to make a request or if you wish to make a complaint.
Where your data is sent
All submitted data may be checked through an automated spam detection service.